Country: Malaysia

Industry: Theme Park

Customer Profile:
Aquaria KLCC is wholly owned and managed by Aquawalk Sdn Bhd. Dato' Simon Foong is the Group Managing Director and Chief Executive Officer.

Aquaria KLCC is conceptualized and built based on the Journey of water from land to sea.

Embark on a journey from misty mountains down majestic rivers, through lush rainforests and waterlogged mangroves. Upon entering the aquarium, visitors will be greeted by a stylish and colourful gallery that enables them to travel back in time to discover the evolution of fish. There is a possibility for a 'face-to-face' experience encounter with some of the most unusual, unique and enchanting marine animals. Be fascinated by the sea horse, frog fish, eels and other enchanting strange life forms that exist in the depths of the ocean. On a moving walkway inside the 90m acrylic tunnel, a view only previously accessible to divers venturing into the depths of the brilliant ocean is presented. There is an unique 5.3 metre high Flooded Forest Tube tank enchants visitors with aquatic exhibits that languidly swim within the water column up to the treetops.

Business Situation:
Aquaria was looking for a kiosk that can be personalized for the company; they had to consider which service interactive kiosk they prefer. This depends on which audience you are expecting, where you would locate your kiosk, with which objective you are placing the kiosk and when the expected deployment will be.

Solution:
When a company, like Aquaria, considered all the aspects as, the audience, the location and the expected deployment, KioskMedia is able to give an indicative timeline of when the product will be finished.

The team of KioskMedia consists out of 7 motivated and enthusiastic employees. They put a lot of effort in the company and together they make KioskMedia to a success.

KioskMedia take great pride in the standard line of interactive kiosks, but since everyone's kiosk needs are different, they also offer full custom design services. To ensure that all of the customers find a kiosk solution that is right for them, the consultants and designers are available to conceive, design and manufacture a customized kiosk for any application.

Custom design can encompass many things, from finding a kiosk color/finish that matches an existing dcor, to integrating additional hardware components into existing kiosk designs, to designing a highly-specialized and personalized kiosk from the ground up to suit a client's requirements.

Benefits:

	Enhance an increase of profit: The company can with the use of a Kiosk promote or advertise, make less use of employees and can lower the use of paper. Therefore the costs will be lowered and an increase of profit will be enhanced.
	Kiosk offers many activities: Through the use of Kiosk management software, developed by KioskMedia, the kiosk can perform activities like monitoring and alerting, recording and reporting, controlling access to resources and websites, diagnostic and re-boot, autopower on/off and remote management including content distribution. These sophisticated tools essentially render self-service and require very minimal human interventions during normal operation.
	Outsourcing the management of the kiosk: Customers can outsource the management of the kiosk to KioskMedia. We will then maintain and manage the kiosk on the customers' behalf and submit monthly reports.

It's a RMR60 million aquarium featuring some 5,000 aquatic and marine animal exhibits of over 150 different species from Malaysia and around the world.

Boasting of an area spanning two levels and covering over 5,500 cq m, making it the largest in the world. The Aquaria has 19 tanks with various environments to keep and display fishes from various parts of the world.

According to Aquaria KLCC public relations officer Amanda Chong, they have only been in business for two months and the response had been overwhelming. There will be at least 1,000 visitors per day and up to 5,000 visitors during public holidays.

A lot of visitors come here to learn about the marine life and see what we have to offer.

Loaded with captivating facts and games, the interactive kiosks are designed to educate and entertain visitors of all ages. Discovering fascinating facts about aquatic life has never been so much fun!